Within Jobber, results of the research are being displayed in the form of indicators; displayed at a realtime dashboard. The advantage of such is that the current state of engagement or satisfaction can be seen at the blink of an eye. The downside of displaying results in this way, however, is that one should be aware that the distribution of the underlying (individual) results is a better tool for drawing conclusions.
By opening an indicator at the dashboard, the distribution of that indicator becomes visible and shows the distribution of the underlying results. This distribution shows us, thus, also to which extent the meanings of the employees are in a line and, thus, to which extent disagreements exists within the organisation about specific topics. These disagreements could give predominate to set up a follow-up study on that specific topic.
Follow-up studies can be conducted based on questionnaires (targeted at a specific topic or at a specific group), by holding face-to-face conversations or by group sessions. The results of a follow-up study are mostly a better basis for drawing conclusions and for determining actions for improvement than the value of a certain indicator in itself.