Home > > Blog > Archives for

Changing role of employee engagement in healthcare

A short note before reading: this post might be more applicable to the Dutch healthcare market then healthcare in general because of its characteristics. Healthcare used to be a market in which the customer (client) had little to no influence: hospitals tend to be...

Why follow-up is important

A good job satisfaction survey stands or falls with the follow-up on the survey. Measuring job satisfaction within the company is a first good step in the direction of improving the employee satisfaction within the company, if, however, no follow-up is taken on a...

Gentle for customer satisfaction surveys

We received the question multiple times whether we could measure customer satisfaction as well. The way we measure employee satisfaction with Jobber seems to impress visitors, users and customers and people question whether they could measure customer satisfaction in...

Legislation around data-storage in the cloud

Until recently, we always loved to use the services of Amazon Web Services (AWS) when talking about computation and data-storage. Earlier this week, however, we decided to switch from AWS to the, the Netherlands-based, provider TransIP because of two reasons:...

Distribution: better basis for drawing conclusions

Within Jobber, results of the research are being displayed in the form of indicators; displayed at a realtime dashboard. The advantage of such is that the current state of engagement or satisfaction can be seen at the blink of an eye. The downside of displaying...